Zero Defects

‘Zero Defects’ is the seven-stage process that underpins our work. It is our personal guarantee that the work will be created to the highest standards. It is also our commitment to the client that we will complete the project on time and within budget.

  • zero-kk

The seven stage process:

  • Stage 1 – Planning for Quality
  • Stage 2 – Information Release
  • Stage 3 – Setting Quality Standards
  • Stage 4 – Review & Quality Control Sign Off
  • Stage 5 – Snagging & Defects
  • Stage 6 – Project Close Out
  • Stage 7 – Post PC Defect Management
"Quality matters. It's our attention to detail that makes us London's first choice for refits and refurbishments" Jon Kearney, Managing Director

Key contact:

Steve (1)

Steve Cherry

Construction Director

steve.cherry@od-group.com